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Terms and Conditions

Membership entitles you to borrow up to 4 items (3 toys and a bonus puzzle or game) for up to 1 month at a time with no additional fee on top of your Annual Membership Fee. This does not include party hire packages which do incur an additional fee.

Membership Responsibilities

When you become a member of our Toy Library you agree to the following:

  • You will volunteer at least 2 times in the first 6 months of your membership. If you do not complete these sessions your account will be locked until you complete them or until you pay the Non-Volunteer Levy of $60. Note: For Non-Volunteer memberships this is not applicable.
  • You will check all toys that you have borrowed within 24 hours and notify us if any pieces are missing or damaged.
  • You will return all toys that you have borrowed CLEAN, and in same condition as you received them when they were borrowed. If not, you will pay the appropriate fee.
  • You will return all toys that you have borrowed by the due date or you will pay the appropriate fee.

Other Fees and Charges

Charges apply for late, missing, damaged and dirty toys and individual pieces. These charges are to encourage members to care for our toys, to return toys promptly and in a clean and complete state, ready for other families to borrow.

*Toys that are damaged significantly or missing a significant piece will be charged at replacement cost.

Waiver, Release and Indemnity for Ride-Ons

Members are responsible for providing appropriate helmets for children using any toy from the Ride-On Category (A4), including but not limited to bikes, trikes, and scooters. All members must read the Waiver, Release and Indemnity for Bicycle and Scooters below, and sign the form as part of signing up to become a member, and before toys can be borrowed.

DIRECT DEBIT REFERENCES

Code

Type

Example
(how it should appear in bank account)

MEM 1 Surname

Annual Membership Standard Non-Volunteer

MEM 1 Halpert

MEM 2 Surname

Annual Membership Standard Volunteer

MEM 2 Schrute

MEM 3 Surname

Annual Membership Concession Non-Volunteer

MEM 3 Martinez

MEM 4 Surname

Annual Membership Concession Volunteer

MEM 4 Martin

MEM 5 Surname

Annual Membership Group Non-Volunteer

MEM 5 Heeler

MEM 6 Surname

Annual Membership Group Volunteer

MEM 6 Moore

MEM 7 Surname

Annual Membership Trial Non-Volunteer

MEM 7 Scott

VOU Surname

Annual Membership Gift Voucher

VOU Flanderson

(surname is of recipient)

LAT ToyID Surname

Late fee

LAT PP100 Beesly

DAM ToyID Surname

Damaged toy/piece – Replacement cost

DAM A4006 Howard

MIS ToyID Surname

Missing toy/piece – Replacement cost

MIS B3023 Murphy

PH Surname

Party hire

PH Liang