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How a Borrowing Session Works

  1. Enter the TL building
  2. If you have toys to return – approach the Toy Returns desk
  3. If there are any issues, please tell the volunteer – If not done so when you borrowed them initially
  4. Toys will be counted and checked
  5. You can then start browsing for new toys!
  6. Ask for help and suggestions if needed – Our Lead Volunteers are very knowledgeable about the toys in our collection.
  7. Bring the toys you want to the Toy Loans desk
  8. Once they are registered against your account you are free to play!

 

Remember to check your toys once you get home and advise us by email or Facebook message if there are any issues within 24 hours.

 

 

DIRECT DEBIT REFERENCES

Code

Type

Example
(how it should appear in bank account)

MEM 1 Surname

Annual Membership Standard Non-Volunteer

MEM 1 Halpert

MEM 2 Surname

Annual Membership Standard Volunteer

MEM 2 Schrute

MEM 3 Surname

Annual Membership Concession Non-Volunteer

MEM 3 Martinez

MEM 4 Surname

Annual Membership Concession Volunteer

MEM 4 Martin

MEM 5 Surname

Annual Membership Group Non-Volunteer

MEM 5 Heeler

MEM 6 Surname

Annual Membership Group Volunteer

MEM 6 Moore

MEM 7 Surname

Annual Membership Trial Non-Volunteer

MEM 7 Scott

VOU Surname

Annual Membership Gift Voucher

VOU Flanderson

(surname is of recipient)

LAT ToyID Surname

Late fee

LAT PP100 Beesly

DAM ToyID Surname

Damaged toy/piece – Replacement cost

DAM A4006 Howard

MIS ToyID Surname

Missing toy/piece – Replacement cost

MIS B3023 Murphy

PH Surname

Party hire

PH Liang